Banking

Axis Bank

Digitizing Branch Operations at Scale

India
4,500+ Locations
Banking

Wooqer helped us standardize operations across 4,500+ branches with real-time compliance tracking.

- Branch Operations Head, Axis Bank

Key Results

4,500+
Branches
On single platform
60%
Cost Reduction
In audit operations
99%
Compliance Rate
Regulatory standards
Real-time
Visibility
For leadership

The Challenge

Axis Bank needed to ensure consistent service delivery and regulatory compliance across its vast network of 4,500+ branches. Paper-based audits and manual tracking made this increasingly difficult.

Challenges Faced

  • Regulatory compliance across 4,500+ branches
  • Inconsistent service delivery standards
  • Delayed audit reporting and analysis
  • No real-time visibility for management
  • High cost of physical audit teams

Wooqer Features Used

  • Comprehensive branch audit digitization
  • Regulatory compliance tracking
  • Real-time dashboard for leadership
  • Automated escalation workflows
  • Mobile app for branch managers

The Wooqer Solution

Axis Bank implemented Wooqer to digitize branch audits, automate compliance workflows, and provide real-time visibility to leadership.

"The scale at which Wooqer operates is impressive. We now have complete visibility into branch operations and compliance status in real-time."

VP - Branch Operations Axis Bank

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