Case Studies/ How a Global Hypermarket...

How a Global Hypermarket & Grocery Chain transformed their employees into superheroes using Wooqer

A large Indian Supermarket & Hypermarket chain, with 700+ stores partnered with Wooqer to attain 95% of stores certified in just 15 days. Audits were initiated and conducted monthly across 700+ stores and instant reports were available for review.

The readiness of each store for an inspection and adherence to compliance and procedures is a must. Proper display of store license/certificates and preparedness for an inspector visit are few extremely important aspects of store compliance.

The legal team holds responsibility for the statutory compliance and in the event of violation, prosecution becomes inevitable. Enabled with Wooqer, the compliance legal team of the supermarket chain implemented various trainings, checklists and audits. The team delivered 8642 hours of legal training covering 6565 instances and attained 95% of stores certified in just 15 days through videos and online assessments. Having equipped all stores with knowledge around compliance guidelines, the legal team made all necessary licenses available to the stores.

The team uploaded all the licenses required into a repository to make them available to stores. It also came in handy to legal team to track renewals. The next most important part was to ensure that the licenses are indeed displayed at the stores. Conducting an audit was imperative. When the team rolled out the audits through a third party, the reports were available once in six months which delayed timely action. But with Wooqer, the audits are conducted monthly and instant reports are available for further action. This process captured data across 700+ stores.

  • Establish a modern way of training & engagement of employees
  • Execute new campaigns, seasonal launches in short span of time
  • Grow sales by enhancing staff knowledge
  • Engaging partners with the brand and living the brand vision
  • Certifying store champions
  • Managing and monitoring widespread distribution network